Fact Sheet

A well-established Travel Management Company, with a reputation of successfully implementing Managed Travel Programs to
Companies with a Global foot print.
Registered under Indian Companies Act
Nature of Business A well-established Travel Management Company, with a reputation of successfully implementing Managed Travel Programs to Companies with a Global foot print
Established 1990
Ownership A Private Limited Company registered under the Companies Act
Industry Licenses IATA License # 14-3-3532 2
Member, Travel Agents Association of India (TAAI)
Recognised by Government of India
GST Registration 29AAACO1567F1ZG
No 4, First Floor, O’Shaughnessy Road
Langford Town
Bangalore – 560 025.
Tel: +91 – 080 – 22221645 / 22233793 / 22225368
Fax: +91 – 080 – 22225303
E-Mail :
Website URL www.orchidvoyages.net
Board of Directors & Management Mr Ravishankar Krishna, Chairman & Managing Director
Ms Vani Ravishankar, Director
Mr Ramnath Khatokar, Head –Sales & Account Management
No of Staff 15 as of 30 April 2019 (Include Implant, Operations Support, Back Office support, After Office support)
Main Scope of Business Travel Management Solutions for midsized Corporates
Meetings, Incentives, Conferences & Exhibitions
Special Interest Tours & Corporate Events
Standard & Customized Vacations
Reservation Systems (GDS) SABRE (Primary)
Galileo (Secondary)
Back Office

Intram GAZEBO System
Main feature of back office application includes:

  • Web based access to customers
  • Interface compatible with external applications
  • Mid office compatibility for travel policy validation
  • Controlled access to Customer – for invoices, outstanding, MIS
  • Wide Range of Reports
  • Capable of data hand off to Reporting Tools
Data Security & Protection Data is stored in a Remote shared Server with a backup server located in a different location.
Fool proof data protection standard followed with latest technologies
Data Handoff & Reporting We are compliant with data hand off to any global reporting tool.
Currently we are handing off data to TRX and iBank reporting formats
PCI DSS We are PCI- DSS compliant as per IATA regulation for Credit Card Data Protection
Credit Card Transactions Most of our transactions are managed through individual Credit Cards, Virtual Cards, Corporate Credit Cards such as AMEX BTA- (EDF enabled)
We have facility for remote swiping of credit cards without the need for a physical card presence
OBT We can implement Online Booking tool as per customer directive
Access to lowest GDS fares across all countries Through SABRE Lowest Fare Finder


Dedicated Team of Travel Consultants Implant – Team of 3 with a collective experience of 40 years in trade, Operations & Customer Support – With a collective experience of 60 years in customer service and support
After office Support
Professional Evaluation Our dedicated Account Management Team regularly analyzes and reviews travel program in order to identify every cost saving opportunity
Traveler Profile

All clients’ travelers are required to provide/complete individual traveler details, which are stored in the Reservation System/Mid office system

Mandatory elements required by the client as part of the Data Hand off Process are also updated in the Traveler Profile

At the time of booking, this information is auto populated in the Reservation System

Hot – News & Travel Alert

Traveler Tracking Security Services

Discloses information regarding political unrest, travel security and industrial strikes in order for clients to determine necessary travel modifications, such as immediate evacuation

As per Client’s directive, we can handoff PNR information to any of the Travel Security Tracking Agencies like ISOS etc.

Ticketing Expertise A Team of Ticketing Experts with over 5 years of experience provide creative ticketing solutions with audit check to guarantee the lowest logical rates offered
Fare Quotations

Two fare quotations will be provided:

1. The fare for the requested itinerary based on the Company’s Travel Policy, if no corporate fare is available

2. An alternative; the lowest logical fare available in the market.

Quoted alternate fares can be mutually agreed upon based on the conditions and restrictions attached to such fares

Competitive Airfares and Airlines Seats confirmation

Our business relationships with major airlines puts us at an advantage to offer competitive airfare

Due to our close relationships with top of the line carriers, it has been proven that Orchid has a higher probability of obtaining confirmed seats on lower class of bookings

We have world wide GDS access of our partner locations to view most competitive fares available in those countries which can be applied to bring about substantial savings

Vendors Negotiation Our qualified and experienced Account Managers help assist our Clients in negotiating Corporate Deals with the Airlines, Hotels and Car rentals as also corporate contracting to conference and incentive packages
Our status as Preferred Agents Include a wide variety of international Hotel chains, Coach Holidays, Cruises and Airline Holiday Programmes
Travel Insurance

In association with Oriental Insurance Company we have access to real time issuance of Travel Insurance both at individual as well as Corporate Level

We can enable negotiated corporate rates for issuing travel policies

Passport & Visa Service

We assist our customers in obtaining Passports for their Executives

We have outsourced the most trusted and reliable visa service agencies in key cities for processing the visa with status monitoring on a regular basis and feedback given to the travelers

After Hours Emergency Services

In order to provide round-the-clock service to cover any conceivable request, our Clients travelers can reach the designated contact numbers on duty 24 hours/7days a week

Our service covers last minute travel requests, ticket issuance, reservation changes, transfer requests, travel assistance and monitoring of flights and any irregularities

MIS Report

We can upload data to any of the reporting tools available globally specially to iBANK & TRX reporting tools, through an in house travel data capturing system, we are able to provide comprehensive management information reports at multiple levels. This enables the Management Team to monitor and manage travel budget and travel patterns of our customers

Customised reports are also available upon request

Foreign Exchange We provide you with necessary foreign exchange in all currencies
Service Level Agreement

Orchid is Corporate SLA Compliant which guarantees the performance standard is met and our services are delivered comprehensively.

Regular meetings with our Account Management staff will review the performance periodically to correct the deviations to SLA if any

Risk Management We have contingency plans in place to alert and to provide necessary assistance to travelers during any crisis situations

Corporate Accounts – handled

We have successfully implemented Travel Management solutions in some of the Corporate Accounts mentioned below:

Synopsys India Pvt Ltd

We are servicing this account for the last 11 years successfully. This is a Global Account of Travel Leaders Corporate

Trade Commission Of Denmark

Grass Valley

Openwave Systems


Viasat India Pvt Ltd

Barracuda Networks India Pvt Ltd

Fresenius Medical Care India Pvt Ltd

Knight Riders Sport Pvt Ltd

Narayana Hrudayalaya

Firetide Networks

Ssjv Projects Pvt Ltd

Arthur Food Company

Corporate Accounts – Previously handled

Apart from above we have handled following accounts previously

UNO – 19 years

SAP Labs - 7 years

Yahoo – 7 years

Cypress Semiconductors Technology India Pvt Ltd

Account being serviced since last 9 years

Arm Embeded Technologies

Account being serviced since 2011

Forcepoint India Pvt Ltd (formerly WEBSENSE)

Since 2004